Privacy Policy
Last updated: November 2026
This policy explains how the Lamm Team, the Redding branch of MortgageOne, Inc. (NMLS #898812), collects, uses and protects information submitted through this website. It applies to every visitor, wherever you live.
Information you submit
When you use our form, we collect the information you enter: your name, email address, mobile phone number, what you'd like help with and any notes you add. We also record which text message boxes you checked, the page you were on and the time you submitted the form.
How we use it
- To contact you by phone or email about your inquiry.
- To send text messages, only if you checked a text message box.
- To keep a record of your consent and any opt-out.
Who receives it
Your inquiry goes to the Lamm Team and MortgageOne, Inc. It is stored in our customer relationship management system and handled by service providers that host this website and deliver our calls and text messages, only so they can provide those services to us. We do not sell your personal information.
If you apply for a loan, your application is handled through MortgageOne, Inc.'s application systems and is covered by MortgageOne, Inc.'s financial privacy notice, available at mortgageonehomeloans.com.
Cookies and tracking
This website does not use advertising pixels or analytics trackers. Our hosting provider may keep basic server logs, such as IP address and browser type, for security.
Text messages
The text message consent checkboxes on our forms are optional and start unchecked. Consent is not a condition of obtaining services. A request for a text does not overwrite an existing opt-out.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Your mobile number is not sent to advertising or analytics platforms.
To stop texts, reply STOP to any message. For help, reply HELP or call (530) 282-1166.
See our Text Messaging Terms for program details.
Storage and security
We keep inquiry and consent records for as long as needed to respond to you, meet our legal and regulatory obligations and honor opt-outs. We use reasonable safeguards to protect your information.
Your choices
You can ask us to access, correct or delete the information you submitted, or to stop contacting you, by calling (530) 282-1166 or emailing clamm@gomortgageone.com. California residents may have additional rights under the California Consumer Privacy Act, described in MortgageOne, Inc.'s privacy notice.
Changes and contact
We may update this policy and will post the new version here with a new date. Questions: the Lamm Team at MortgageOne, Inc., 970 Executive Way, Redding, CA 96002, (530) 282-1166.